Position Description:Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.(sm)If it sounds too good to be true, consider this: Through our family of businesses and a lot of inspired individuals, we're building a high-performance structure that works better for more people in more ways. This position will require you to correspond with internal and external customers. You will be required to log high volume of requests in any given day into various systems. Position may also be responsible for inventory control of group transactions.Primary Responsibilities:Reconciling reports Performing basic clerical functions with proficient PC skills Analytical and Researching techniques to trend or quantify projects Preparing group enrollments.Working with various types of member correspondence.Inventory control of member and group transactionsWorks on simple tasks using established procedures.Ability to meet or exceed turnaround time metricsAbility to key group level information into specific inventory toolsMonitor and assign out work to help maintain departmental metricsMaintain reporting and tracking inventory database and daily activities for the casesEnsure daily activities are met as a teamAbility to communicate effectively (verbal and written) to build customer and teammate relationshipsStrong sense of urgency and response timeBe willing to do whatever it takes to get the job done ()
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