Universal Services of America was established in 1965 and is recognized as a premier Facility Services provider in the U.S. We combine an innovative mix of tradition with advanced technology to keep pace with the evolving security and janitorial needs of today's businesses. We provide our clients with the best security and janitorial solutions, personalized customer service and unmatched value available. We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. We are looking to hire a Benefits Administrator to work at our Corporate headquarters in Santa Ana, Ca. The Benefits Administrator position is responsible for handling benefits administration for the company. Additional responsibilities of the Benefits Administrator position may include, but is not limited to, the following: Assist with the day to day administration of all company benefit programs, including but not limited to assignment of new/transferring employees to correct benefit classifications, and timely application of employee add/drop/changes, implementation of any premium reimbursements or corrections. Serve as a primary contact for employees and managers regarding benefit related issues, questions and decisions regarding eligibility or other related topics. Ensure timely, professional, consistent and legally compliant responses are provided and documented as appropriate for every situation. Document and communicate policies and procedures related to benefit administration that are consistent with USA programs and values. Perform regular audits in conjunction with carriers to ensure accurate employee enrollment (eligibility, coverage). Assist with activity related to employee benefit communication, ensuring timely distribution of required information. Identify and make recommendations for continuous development of automation projects to streamline benefit administration, improve benefit administration, improve efficiency and accuracy of benefit administration data and reduce workload. Perform other duties, special projects and activities as required by the organization. Position Requirements Qualified applicants for the Benefits Administrator position will meet the minimum requirements, as described below: High school diploma or equivalent required. Additional specialized training or coursework specific to benefits administration highly desired. 1-5 years of progressive experience in benefits field, with a strong working knowledge of benefits administration in a fast-paced, high turnover service environment. Working knowledge of outsourced call-center based benefit administration and decentralized benefit programs. Demonstrated high level of experience and proficiency using computer systems to administer benefit programs, and strong working knowledge of current technologies used in progressive organizations, with ability to identify new solutions and make recommendations. Must have outstanding interpersonal skills and impeccable oral and written communication skills. Must have a strong working knowledge of all applicable laws relating to benefit administration (including COBRA and ERISA), and be able to effectively work within company policies and state/federal laws. Must be flexible and able to work effectively with all levels of management. Previous experience in the service industry is a plus, but not required. Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Must be highly proficient and fully functional in all Microsoft Office applications, and able to effectively utilize all available office management technology including internet, Microsoft Outlook and email applications. Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Outs ()
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