Home Instead Senior Care is looking for a warm and caring Recruitment Engagement Coordinator to become part of our team and join our mission of enhancing the lives of aging adults throughout our community. Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion. Job Description: The Recruitment and Engagement Coordinator is expected to perform a variety of duties for the recruitment of CAREGivers such as recruit, screen, hire, train, and engage a staff of CAREGivers in order to provide the highest quality service to clients. Primary Responsibilities: Reflect the core values of (Prescott Sanchez, Inc.), (d.b.a. an independently owned and operated Home Instead Senior Care franchise). Answer each employment inquiry in a friendly, professional and knowledgeable manner. Develop and implement new recruitment strategies online and within the community. Schedule and conduct applicant interviews in an efficient and professional manner. Following the Home Instead Senior Care Standards and the California Department of Social Services; conduct reference checks, criminal background and motor vehicle check and drug screens on all CAREGivers. Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents. Schedule and conduct CAREGiver orientation and all training including training required to meet Home Instead and California Department of Social Services Standards in additional to optional training. Develop engagement strategies that utilize the 5 CAREGiver needs to promote CAREGiver retention and satisfaction. Schedule and conduct CAREGiver annual reviews and all supervision including regular performance conversations, accountabilities and problem resolution. Work in partnership with the Scheduling Department to coordinate CAREGiver schedules with an emphasis on creating high quality matches and extraordinary relationships. Monitor, mediate, and log all client and CAREGiver activity utilizing the software system. Prepare and publish the monthly newsletter within the deadline. Evaluate and update all orientation and training materials as needed. Plan and successfully execute all CAREGiver meetings. Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA. Maintain regular attendance at the office to execute job responsibilities. Demonstrate open and effective communication with the owner, colleagues, CAREGivers, clients and family members. Conduct Service Inquiries and Care Consultations as needed following the consultative sales process. Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team. Ensure Home Instead Senior Care standards are met and upheld Qualifications: Applicants with minimum 2-3 years experience in human resources, employee recruiting and/or employee retention programs; business experience or an equivalent combination of education and work experience will be considered . Knowledge of the senior care industry. Must have the ability to present a professional appearance and demeanor. Must be patient and congenial. Must have computer skills and be proficient in proficient in Microsoft Office Suite. Must be fluent in English, able to communicate information efficiently, possess good work ethic, multi-task, able to follow through and complete assigned tasks. Must be a good listener, pay attention to detail, ability to prioritize tasks effectively. Applicant should be flexible and be available to work one weekend per month as the on call supervisor. Must have a valid driver's license, reliable car and car insurance. Bilingual, RN, LVN, CNA, DSP, or health care experience a plus. We are willing to train the right person. This position pays between $15 - $22/hour, depending on experience and qualifications. ()
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