At Cox, we connect people to the things they love. Now wed like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. As a Retail Sales Associate, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line ambassador of the Cox brand. Working in a Cox Solutions Store, you will guide customers through the purchase decision, installation process and education of Cox product and accessory offerings while providing an exceptional customer experience. This is the perfect career opportunity for sales-driven individuals with an entrepreneurial spirit. Unleash your potential with Cox Communications as a Retail Sales Associate. Keep reading to learn more and apply today! The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Primary Responsibilities and Essential Functions Ensures individual sales, retention, and customer experience targets are metExplains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers wants and needsProvides best-in-class customer service skills and aids customers in completing purchases and resolving issues; maintains polished and professional presence Executes promotions and campaigns designed to increase brand equity and achieve sales objectivesAssists with store opening and closing duties, maintaining proper cash handling metricsParticipates in inventory cycle countsEnsures sales floor remains well merchandised, clean, and visually appealing at all timesParticipates in workshops, special events, and product demonstrations to drive customer loyaltyContinuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes inside and outside of the storeMay be required to work in other locations that are in proximity to home store to meet the needs of the businessProvides support for other sales agents as needed to ensure optimal customer service.Assists with other duties as requestedSome travel required 25% Qualifications MinimumHS diploma, GED or relevant work experience1 or more year of experience preferred in related field (i.e. Sales, Retail Sales, etc.)Ability to meet established sales, retention, and customer experience targetsWillingness to work a flexible schedule which includes weekends, evenings, and holidaysTrack record of high individual performance with demonstrated financial result in sales and retentionStrong interpersonal and communication skills to effectively sell products using a solutions-based approachAbility to multi-task and prioritize in a service-oriented, fast-paced team environmentComputer literacy with an aptitude for learning communication products, services, and accessoriesAbility to lift 25-50 pounds to help manage stock room inventoryAbility to be mobile within the store for long periods of time to greet customers and demonstrate products and servicesPreferredAS/AA or Technical Certification in related discipline desiredPrevious experience with store operational dutiesCash handling and previous billing system experience COX-58 ()
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