Description JOB PURPOSE: Provide the highest level of customer service through account management activities including, but not limited to these key responsibilities: KEY RESPONSIBILITIES: Perform premier customer service in respect to all customers both internal and external to the partnership store Complete customer service calls in a timely manner as assigned Work as a cooperative member of the partnership store team and AcceptanceNOW team in all operational aspects Network with partnership store personnel to gain referrals and educate partnership store staff on the rental process Any other duties assigned by the Lead Sales Assistant Review expired accounts and communicate with customers to promote timely payments Maintain accurate records of past due account activityQualifications Prior customer service experience Minimum high school diploma or equivalent Friendly with exceptional communication skills Organizational and time management skills, ability to multi-task Proficient with simple math calculations Computer literacy/proficiency in a windows operation system #RACA ()
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